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Status Future consideration
Categories RingCentral Phone
Created by Jeff Hultberg
Created on Nov 11, 2020

Ability to Attach PDF Files with Texting with RC Phone App or RC App

Yes a person can send an Attachment when sending a SMS Text with the RC Phone App or with the RC App but that Attachment can't be a PDF File for some reason.

99.9% of what I need to send people are PDF Files

Product Line RingCentral Phone
  • ADMIN RESPONSE
    Jan 24, 2023

    Our product team has confirmed that current carrier limitations are preventing this from being developed at this time.

  • Steve Matzen
    Jan 17, 2023

    PDF attachments to text messages are vital to my communication with construction trades. I have used other competitors to Ring Central, and they have the ability to attach PDFs to text messages. Please expedite this feature asap.

  • Tracy Burnett
    Jan 3, 2023

    Just added a new member of management to our team - one of the 1st. things he asked was about sending PDFs via text - hate that I had to tell him this was not a viable option - WHEN is Ring going to join this millennium on this??????

  • Taylor Powell
    Jan 3, 2023

    Just adding activity to this thread.

    Desperately needing to send PDFs via SMS to give our customers a simple way to fill out and return forms.

  • Bajish Julian
    Dec 24, 2022

    If the answer is yes why do I get a message not send error message everytime I try to send a pdf through txt on my ringcentral line ?

  • Swami Yogananda
    Oct 6, 2022

    I also requested a long time ago that the option of sending PDFs via RingCentral be returned. It used to be a feature and suddenly it was removed, I have reps on the road that need info that I send in a PDF format, and a lot of people use their phone for it, and now it is 10 times harder to communicate. please return the option of sending PDF files via ring Central . Thank you

  • Leah Heidinger
    Oct 6, 2022

    Thank you for your message, it is important to us and we are working hard to get back to you within 48 hours or the next business day. Should you be receiving this message during business hours please expect a response within 2-3 hours.

    Please note, sending multiple messages through different channels does not expedite your request as they all go to the same place and are managed in priority sequence Monday - Friday 9am-3pm MST

  • Angel Long
    Sep 22, 2022

    So this was suggested back in 2020 and its now almost 2023 and we still can not attach a PDF?

  • Angel Long
    Sep 22, 2022

    What other type of file do you send? We need the ability to attach a PDF. This is a business phone.

  • Renae Daenckaert
    Aug 24, 2022

    Wow, 2022 and can't send PDF through SMS! Ring Central is for business, not for sharing selfies! Please add the ability to attach PDF's. Thank you.

  • Howard Gering
    Jun 16, 2022

    Need this asap.

  • Dale Langehennig
    Mar 7, 2022

    Desperately needed!!! Other text services provide this and handle it by automatically converting to a link to the PDF sent in the text.

  • Julie Newville
    Feb 22, 2022

    I would like to vote in favor of this but I click vote and it kicks me out. I don't know if that's because it under review. As a business platform attaching PDF files is essential!

  • Sean Cox
    Dec 29, 2021

    Has this been resolved yet? This was submitted in 2020 and it is almost 2022.

  • G white
    Oct 25, 2021

    how has this NOT been implemented yet?

  • BRANDON KOLK
    Sep 8, 2021

    YES, WE NEED TO BE ABLE TO EXT PDF'S. PLEASE ADD THIS FEATURE.

  • Maria Lopez-Garcia
    Aug 10, 2021

    We need to be able to attach PDF file to Text. We work with drivers that respond better to Texts. They need to be able to access the orders via text. Our orders are always PDF format. We hope you can make this request possible. God bless.

  • Leah Heidinger
    Jul 26, 2021

    I was told by my sales associate this was a current feature and I am upset to know now that it isnt.

  • Travis McCarthy
    Jul 2, 2021

    The work around for this at the moment is compressing the PDF and then dropping that into the text message. It has worked for me in the interim.

  • Travis McCarthy
    Jul 2, 2021

    This is essential to my company also as we deal with cruise passengers and may need to send confirmation documentation while they are at sea with limited connectivity. Being able to send documents as a PDF via text would be extremely beneficial.

7 MERGED

Add ability to send Word (doc/docx) and PDF files via text

Merged
It would really help to be able attach Word and PDF files via text message. Most users' phones are now able to access their cloud repositories. More and more, we send and request documents to/from clients via text message.
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration
3 MERGED

Attach PDF file to Text

Merged
Need to be able to attach PDF file to text. We work with drivers that need to have access to the orders that we send to them. We only use PDF format. We'll appreciate making this possible. God bless
Maria Lopez-Garcia over 1 year ago in RingCentral Admin Portal 0 Future consideration
3 MERGED

Capability of send PDF in text

Merged
I am an insurance agent and most often people communicate through text. Currently we can't send a quote via texting as the quote proposal is a PDF format. This makes it difficult to do business. I can't change file type as my customer management s...
Guest over 1 year ago in RingCentral Phone 0 Future consideration
1 MERGED

Add the ability to send PDF files via text

Merged
The text functionality via the RingCentral Desktop and Mobile apps are limited to text, emojis and images but PDFs are an essential part of our business workflow, as I'm sure they are for a lot of different businesses across a variety of industrie...
Harut Davtyan 11 months ago in RingCentral Web/Desktop App 0 Future consideration
9 MERGED

ADDING PDF FILES

Merged
ITS THE YEAR 2020. PDF FILES SHOULD BE ABLE TO BE TEXTED. EVERYTHING IS DONE BY TEXT RIGHT NOW. ALL SUGGESTIONS SHOULD BE IN THE WORKS WITH RING CENTRAL, OR YOU WILL LOSE CUSTOMERS TO LIGHT SPEED, THE BRIDGE, FONALITY. THANK YOU
RAYMOND LONGORIA about 2 years ago in RingCentral Web/Desktop App 0 Future consideration
3 MERGED

Allow SMS to attach a PDF file

Merged
Allow SMS to attach a PDF file
Alfonso Servin over 1 year ago in RingCentral Mobile App 0 Future consideration
25 MERGED

Ability to Attach PDF Files with Texting with RC Phone App or RC App

Merged
Yes a person can send an Attachment when sending a SMS Text with the RC Phone App or with the RC App but that Attachment can't be a PDF File for some reason. 99.9% of what I need to send people are PDF Files
Jeff Hultberg about 2 years ago in RingCentral Web/Desktop App 0 Future consideration