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This is very confusing to the users and we get multiple tickets created when this email is sent. There is no reason to send this email since nothing was done to trigger it.
I have also see this. Got an email at 4am on a Sunday stating auto call recording was turned on. it's always been on and no one was here on a Sunday morning making phone changes
To follow up - the feature is working as intended.
Why do I always receive an email stating that the Automatic Call Recording is turned on?
Users get an email notification when an Administrator adds Users or Departments to the list of extensions with Automatic Call Recording. This notification is sent to the list of users every month to remind the User that their calls are automatically recorded.
Please update your idea to reflect your explicit use case and we'll make sure to bubble this up to the product team!
Please shoot an email to Ideas@RingCentral.com
Yes, I would love to share the email I get. Are you on GLIP
Hey, Will - Can we get a few more details here. Not sure we understand entirely what your use case is.