This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-2504 Super Admin Can View any Message/FAX/Voicemail.
The Admin section is reasonable and gives good ability to manipulate the desktop and mobile app for users. There are still sections that need to be either added or removed for different sections of businesses. We are a legal company and we also use Teams so we simply cannot have 2 areas of "chat" IE messages so having the ability to add/remove at will without us asking for it to be removed across the platform would be fantastic