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Status Under review
Categories RingCentral Phone
Created by Wayne Boyce (Ext:313)
Created on Mar 30, 2022

Disable DTMF Codes/Shortcuts


Could there be a way to disable DTMF codes? We have to test a fire alarm which includes pressing * when entering a code which then activates the DTMF shortcut rather than what we need the * function for.

  • Brock Hanson
    Sep 25, 2023

    We also encounter this error when attempting to interact with a Medicare IVR that starts its commands with a "*"