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Status Implemented
Categories RingCentral Phone
Created by Dominik Chandler
Created on Apr 1, 2022

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-48 Show Original Callers Number in Caller ID when Transferring calls.

Warm Transfer show original caller ID Merged

Currently after a warm transfer is completed the user that received the transfer sees the caller ID information of the user that made the transfer instead of the ID of the person that they are on the phone with after the transfer.


Can you make the caller ID show the information of the person that they are on the phone with?