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Status Under review
Categories RingCentral Integrations
Created by T'Lane Spanos
Created on Apr 1, 2022

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Sync Zoho Contacts into RingCentral App

Our company synced our RingCentral account to our Zoho CRM, but the CRM contacts are not shared/synced back to RingCentral's contact database in either the RC desktop or mobile apps. Please add a feature to sync the contacts between the two systems.

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  • Richard Jack
    Reply
    |     Jul 28, 2022
    I just found out the same thing. How am I supposed to make Zoho contact calls for my mobile device if none of the contacts show up in the RingCentral mobile app. Very disappointing that the allow synchronization with Google and Microsoft and not Zoho One. As a workaround I am going to set up a separate Google account to try to sync my Zoho contacts to and then RingCentral. I hope it works until they get around to fixing the problem. I only added one line for myself to evaluate the service. I'm glad I did not move my whole team and all my lines to Ring Central. I will wait on ditching my current provider for the RingCentral system until it's fixed
  • Bobby Deetz
    Reply
    |     Jun 26, 2022

    The whole reason I purchased RingCentral was so that it would integrated with Zoho CRM. It's supposed to be one of the best. But I can't seem to get RingCentral to sync on the IOS app. Then I come here and find out it doesn't! So then what's the point. I'm out and about doing business and I need to use my business line to make calls and have them logged and connected with the CRM. If this really isn't possible, PLEASE develop this feature.