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The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.
Status Under review
Categories RingCentral Video
Created by Lani Pollard
Created on Apr 4, 2022

RC Video recording download/view webpage activates my camera and microphone upon accessing URL

URLs sent via email for RC Video recordings ( opens my camera and microphone in the web browser each time I navigate there. There's no reason for my camera or microphone on this page, as it's just a video recording.

When I do this, my browser asks me whether I want to grant permission for the website to use my camera and microphone. This website should not try to turn on my camera and microphone each time? It is simply storing a video recording of the session.