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Status Already exists
Created by Richard Voss
Created on Apr 6, 2022

Make things easier to find

I have been trying for over 15 minutes to find where I can add an extr extension (one without a device). I give up, I waste so much time trying to find things that should be simple to do and find.

  • Richard Voss
    Apr 6, 2022

    That link does not work (I am not surprised)

    If you do not support my web browser you should display a message ���current browser not supported���

    Instead the link just hangs and I wait and wait and wait, wasting my time.

  • Admin
    Becky Hensley
    Apr 6, 2022

    Sorry you've experienced issues, Richard.
    We have a comprehensive Knowledge Base that can help troubleshoot issues like this one.
    I might start with this KB: https://support.ringcentral.com/article/How-do-I-add-extension-account.html

    If this doesn't help, please reach out to Support directly and they'll be glad to assist.