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Status Implemented
Created by Mary Beth Kilian
Created on Apr 6, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-1472 Bulk Delete All Voicemails.

Enable bulk deletion of voicemails Merged

There was not an option in system to delete voicemails in bulk from desktop phone after we had been out of office working remotely for 4 months on mobile app. 150 and there was not a select all.

We were out of the office using mobile app and had listened and responded to all voicemails. App was great. But when we returned to the office and desktop Polycom phones the message indicator was blinking. In the Admin system with a RC rep there was no option to do a bulk delete so I had to select each of the 150 voicemails to clear. Also, we had saved messages we would have liked to have saved but were unable to distinguish.