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The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.
Status Under review
Created by Guy Griffin
Created on Apr 6, 2022

Webinar Invitation Data Extraction

Our Marketing department hosts product webinars for our external customers to better understand available services. Our Sales team sends webinar registration emails to those external customers, and ask the customer to enter the sales person's name in order for them to get credit. We would like RingCentral to automatically extract then sender's email address (or other identifying data) from the registration email, so sales credits don't rely on the customer correctly entering a name.