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Status Under review
Categories RingCentral Phone
Created by Edward Lee
Created on Apr 8, 2022

You need to add a blocking feature for calls that come through to phone numbers assigned to hot desking phones.

There's no way to block all incoming calls only for calls to phone numbers assigned to hot desk phones. DND will block all calls. When a user logs into a hot desking phone, they're not going to want to answer a call that is accidentally sent to a hot desk phone #.