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Status Future consideration
Categories RingCentral Phone
Created by Guest
Created on Nov 13, 2020

Caller ID name should be visible for Toll Free

Our Caller ID shows up as different for each phone in our office

Product Line RingCentral Phone
  • Sofia Jennings
    Reply
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    Oct 17, 2023

    We need this feature added as soon as possible. We deliver vital time-sensitive medical supplies, and our toll-free line ID shows another company's name.

  • Caroline Mouandjo Assouga
    Reply
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    Sep 21, 2023

    CNAM For Toll Free Feature Request - Unable to change cnam for toll free numbers

  • Rosemarie Garcia
    Reply
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    Jul 14, 2023

    CNAM For Toll Free Feature Request - Unable to change cnam for toll free numbers

  • Caroline Mouandjo Assouga
    Reply
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    Jun 13, 2023

    Please work on this request asap. Thank you

  • Burt Zarend
    Reply
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    Jun 6, 2023

    You own it you should be able to change it

  • Zach Olsen
    Reply
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    Oct 26, 2021

    I am surprised this is not alreay a feature. It looks like it is for regular lines but not for Toll free. We are on the Caller center also so not sure if that helps or changes anything.

3 MERGED

Caller ID name for toll free number

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Caller ID name for toll free number
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration
4 MERGED

Toll Free CNAM

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would like to have a CNAM for toll free numbers
Guest over 2 years ago in RingCentral Contact Center 1 Future consideration
1 MERGED

Please add call id for Toll Free number

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It appears as TOLL FREE, and it can be easily ignored by customers since this can be considered as a junk/scam call. It’ll be glamorous if there is any way we can show our company name when we call them.
Guest about 2 years ago in RingCentral Phone 0 Future consideration