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Status Under review
Created by Ken OConnor
Created on Apr 11, 2022

Reset and assign option for not activated lines

if the line / phone is activated you have the option to disable and then reset and assign the line /phone but if the user never activated or it is a generic line then there is no quick option to reset and assign. you can just put in new user name and e-mail and send invite but this does not clear voicemails or e-911 info.

  • Daniel Raiche
    Jan 31, 2023

    Additionally, the ability to disable users that are in a "not activated" state would also fix this.

  • Robert Archard
    Sep 30, 2022

    It is inconvenient not being able to disable a user that is "Not Activated"! You can't force a user to activate their account. So, if they leave, I have to send an invite to an admin email account, activate it, then disable the user.