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Status Under review
Created by Roger Mulock
Created on Apr 11, 2022

Notify the user community of major changes to how RingCentral acts based on user actions

Recently, you changed what happens when a user is Deactivated then deleted. Previously, the DL was moved to Unassigned Extensions. Now the DL is deleted, the license put in a pool, and the number put in Number Inventory. We think two things: 1. This change makes our work much harder and 2. You should have told us before making this change.

  • Admin
    Becky Hensley
    Apr 11, 2022

    Thanks for this - We'll share this feedback with the appropriate teams.