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Status Planned
Created by Kyle Power
Created on Nov 16, 2020
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit ENTCOM-I-54 Support for threaded conversations.

RingCentral APP - Grouping Conversations/Messages Merged

In the RC Classic app, conversations in Teams and Direct Messages group together. The new App does not do this, each message is a separate line and it's actually really frustrating/ugly. Can you please allow the option or set it so that messaging groups together? This would make a bunch of my Engineers very happy.

Product Line RingCentral App
  • Admin
    Becky Hensley
    Nov 17, 2020

    Amrit and Kyle, Thanks for this idea! We have merged it with an already existing idea on this feature.

  • Kyle Power
    Nov 16, 2020

    I can add a picture of this, if clarification is needed. Thanks!

  • Amrit Mann
    Nov 16, 2020

    This would be a great feature to help clear the clutter in the new messaging app. Extremely annoying as this only happens on the desktop app, whereas the classic and mobile app group the messages by default.