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Status Needs more information
Categories RingCentral Phone
Created by 70570 Hear USA
Created on Apr 12, 2022

flip calls to desktop

Provider was able to answer phones on his desktop if i needed to transfer a call to him in his office. Per ringcentral employee it is called "flip call" but since update no longer able to do. Providers loved this feature. per ring central IT feature is only available to use between two mobile apps which does not make sense because why would calls for the business go to an employees personal cell phone to flip call to business desktop. per my provider the feature has been in use for 2 years and stopped in march after an update

  • Admin
    Becky Hensley
    Apr 13, 2022

    Transferring calls and flipping calls are a bit different. Can you share a few more details via email so we can take a deeper look into this?
    Ideas@RingCentral.com