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Status Under review
Categories RingCentral Phone
Created by Guest
Created on Nov 17, 2020

Additional Reporting Feature on Call Log: How long it takes to answer a call

Provide management with an effective reporting tool on how long it takes employees to answer calls. This will allows companies to improve their scalability.

Product Line RingCentral Phone
  • Admin
    Becky Hensley
    Nov 24, 2020

    For granular reports like this, we might recommend considering Contact Center for additional reporting.
    https://support.ringcentral.com/contact-center.html