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Status Under review
Categories RingCentral Phone
Created by Alexis Hussey
Created on Apr 20, 2022

Add call in Queue feature

When our front desk staff are unavailable, out of the office or all on the phone, new calls are put in queue. A feature allowing us to see calls in queue would be helpful allowing us to put additional staff on phones if necessary. Otherwise we have no idea how many calls are in queue.

  • Wendy Miller
    Apr 24, 2022

    I second this! My business is hospitality and this would be a great feature.