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Status Under review
Created by 501 - Keith Office
Created on Apr 21, 2022

Text to Speech to Overhead Paging via RingCentral App

Have the ability to type out a message in the RingCentral app, and send that message to a RingCentral Overhead paging group. The message would be converted from text to speech. This would be helpful in our retail environment in two main situations:

1) when additional help is needed out front. We could discreetly type out the message "customer service needed out front" and page the message to the back without having stop working with the current customer.

2) If the front customer service person is on the phone and someone walks in, we need to alert assistance is needed out front without putting the current call on hold and performing the page.

  • Admin
    Becky Hensley
    Apr 21, 2022

    Cool idea! Thanks for sharing it!