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Status Needs more information
Created by Kate Hamamoto
Created on Apr 25, 2022

Allow guests the ability to initiate video call

There are a few guest users on my team and previously they were able to start video calls but something has changed and they are no longer able to start the call. Please change it back so anyone can initiate a call with anyone on the team.

  • Admin
    Jennifer Del Rosario
    May 17, 2022

    Hi Kate, we are auditing an old idea. We want to investigate this further. Are you still experiencing this? If yes, we would highly suggest opening a case here https://support.ringcentral.com/contact-support.html. Thank you!