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Status Under review
Created by Mario Garcia
Created on Apr 29, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-2565 prevent users from switching to DND.

Ability to Block/Hide Accept Queue Calls Slider Merged

Can we add the ability to remove the "accept queue calls" slider? We have users that are sliding the slider to off so calls are not routed to them. This is causing customer experience issues.