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Status Under review
Created by Stephanie Rensburg
Created on May 4, 2022

Automatic relevant country code selection

Automatically select the country code corresponding to Customer’s country code for agents that make outbound calls to multiple regions to confirm the local country code is used or next available options based on predefined rules. Eg. If the agent is dialing to a customer in Germany then the appropriate country code (+49) should automatically be selected and reflect as in the agents caller ID.