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Status Future consideration
Created by Robert Cadle
Created on May 4, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-3270 Report showing DND status.

Additional reporting Merged

Would like to see additional reporting added for users with various phone settings. This would be forwarding, DND, check out of various queues. This would allow leadership to analyze their staffing counts and coverage.