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Status Under review
Created by Leonel Aviles
Created on May 16, 2022

Add custom call length to performance reports

This is useful because it lets us filter calls by specific time. Sometimes we want to know if a call was missed because we let it rang too much or because they hung up before we had a chance to answer the call. Sometimes, because of our business model, we would like to filter the calls that had a duration of more than 2 minutes. Ringcentral should let us filter the calls by the length we want.