RELATED IDEAS
Allow Limited Extensions to be added to Call Queues
We have a call queue so all phones ring on incoming calls and having the calls come in to our limited extension (in a separate room) would allow me to answer the phone without having to run to my desk to get it.
| Product Line | RingCentral Phone |
I know you said you will not be adding limited extensions to call queues in the near term but that was in 2020. Is it something Ring Central would even consider?
I need this too. We want to setup outdoor intercoms for drivers. We want to program the button to dial a queue that contains common area phones at the shipping desk, receiving desk, printer desk, etc. and a few users to be able to answer and let the driver in. This isn't possible without this feature. Please reconsider implementing this. Right now, I'm working on one heck of a work-around.
very basic feature request - most phone systems have the ability to ring groups of phones without being tied to a specific member. Limited extensions already have the option to make/receive calls and are being billed for that function. No advanced options being requested here other than ring the phone and let a user/any user - common user - pick it up. Simply allowing the extensions (not just users) to be part of call queues (since there are no other ring groups/hunt groups in the system that are not tied to Users) makes simple sense.
Thank you for the request, we will not be adding limited extensions to call queues in the near term.