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Status Under review
Created by Leading Edge
Created on May 24, 2022

Company Phonebook for all users from one single upload

It would be very helpful if there is an option to upload a company wide phonebook that will be used by all users. I just spoke to Ringcentral support and was advised that at the moment, the only option is to upload individually to each user which is not ideal and time consuming. A better option would be to upload to the admin portal and all users can pull the contacts from there and it would be great if each user is given an option when saving a new contact to either save it as a local contact (for their phone only) or as company / organization contact which will also appear on other users in the same company /organization. As a Ringcentral partner, we have potential customers who would prefer this feature and hopefully this will be looked at and implemented soon.

  • Howard Scott
    Oct 3, 2022

    A needed feature. We have implemented a work around by creating a Google account just to store all Company phone book contacts, then we sync that same Google account to each user. This works but is not an ideal solution.

  • Jeff Carroll
    Jun 27, 2022

    Heavily requested feature especially with MiCloud Connect customers.