Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.
Status Future consideration
Created by Guest
Created on Nov 20, 2020

Enable SMS for UK numbers

Hi, It would be best if we can allow SMS to be enabled for UK numbers. This will help users to utilize their UK numbers in communicating to clients thru text messaging.

Product Line RingCentral App
  • Michael Jones
    Reply
    |
    Nov 23, 2023

    This needs to be made a top priority to be added by your developers for UK users, otherwise it may loose you our business, its an essential feature I can see from other customer comments. Please action ASAP.

  • Toby Cosh
    Reply
    |
    Nov 15, 2023

    This is an essential feature for our helpline. We will need to move to another provider if we cannot communicate with clients across SMS.

  • Max Adams
    Reply
    |
    Sep 25, 2023

    we took our ring central with the promise SMS for the UK was coming in the near future. this is still not the case 3 years down the lime. We integrated with our CRM and built our whole system around the false promise of this.

  • Bharat Bageja
    Reply
    |
    Aug 4, 2023

    When we integrated call system with our CRM , then it was not explained to us that SMS in UK are not available.

  • Bharat Bageja
    Reply
    |
    Aug 4, 2023

    SMS in Uk is very much required. Our ZOHO CRM is integrated for calls but most of the times when customer is not resent , we want to send SMS about our purpose of call and our services. Voice mail is most of the times not heard

  • Derek James
    Reply
    |
    Apr 7, 2023

    This limitation for UK customers was never explained to me during the migration frm Mitel. If I had known our UK site would not be allowed use SMS I would have gone to a new provider. This feature is included in all our licences so why are our UK employees not allowed use it.

  • Travis Walker
    Reply
    |
    Jan 28, 2022

    Since most of our client coordination is on text, getting the UK number wasn't of much use.

    Hoping to get SMS feature added to UK numbers soon.

  • Matthaniel Cowell
    Reply
    |
    Apr 21, 2021

    I have a US number on a UK account. It would be very helpful to send SMS to US numbers from the US RC number on a UK account.

  • Lutgardo Bayan
    Reply
    |
    Mar 26, 2021

    My customer requests to enable SMS for UK numbers for another way of communications

  • Guest
    Reply
    |
    Nov 25, 2020

    Younger audiences all use texting, often Just a text on their phones. We need to respond to client via text and to receive texts.

1 MERGED

RingCentral UK - SMS Enablement

Merged
Feature Request : RC-50759 Details : Feature Request RingCentral UK numbers to send SMS/Text messaging. - Business SMS for UK Significance of the feature : RC UK needs SMS to be able to use their number for text messaging and incorporating...
Jorge Mico almost 2 years ago in RingCentral Mobile App 0 Future consideration
3 MERGED

Please implement SMS notifications for voicemail in the United Kingdom

Merged
Voicemails can be delivered by email but there is no option for SMS delivery. When I asked RingCentral Support, I was told SMS delivery of voicemails is not possible in the UK
Guest almost 3 years ago in RingCentral Phone 1 Future consideration
1 MERGED

Enable /ADD SMS texting ASAP to UK phone numbers added on US account

Merged
We need to be able to text with our UK virtual phone number......PLEASE FIX THIS.....ALL BUSINESS TEXT AND WE NEED THAT capability. Please HURRY
Peter Romero almost 2 years ago in RingCentral Mobile App 0 Future consideration
3 MERGED

SMS feature for UK account

Merged
SMS feature for UK account
Guest almost 3 years ago in RingCentral Phone 1 Future consideration
3 MERGED

Allow US Numbers on a UK Account to Send SMS to US Numbers

Merged
I currently work in a US based office, but the company and our account is based in the UK. My primary phone for my line is a US number. However, I am unable to send SMS messages because the master account is based in the UK. This is quite an arbit...
Matthaniel Cowell almost 3 years ago in RingCentral Phone 0 Future consideration
3 MERGED

SMS/MMS sending from UK accounts

Merged
This feature is available in the US but not in the UK
Guest over 2 years ago in RingCentral Mobile App 0 Future consideration
3 MERGED

SMS feature added to RingCentral UK

Merged
SMS feature added to RingCentral UK / Also to be added to the RingCentral app.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration
1 MERGED

Please enable international SMS for toll-free numbers.

Merged
We want to use our toll-free company number to communicate with our international customers as well. However we can't do it with current setup. Please consider adding this feature.
Guest over 2 years ago in RingCentral Phone 0 Future consideration
4 MERGED

Enable text messaging UK

Merged
could the txt messaging option be enabled for UK users
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Future consideration
3 MERGED

Add texting facility for UK users

Merged
We are needing to text our customers and they need to be able to text us
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration
4 MERGED

Please activate sending SMS for UK account

Merged
It would be great if we are able to send messages to our customer.
Guest over 2 years ago in RingCentral Phone 0 Future consideration
1 MERGED

Make it so that the Ring central app, can be used to send and receive SMS worldwide.

Merged
There's already the text option within your app, so why not make it work? I have tested with the Danish number, and I wasn't able to see the SMS in the app. You can always charge more for the functionality, and please don't just make it NA numbers...
Niels Engvang almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration
1 MERGED

SMS from EU numbers

Merged
I would like to be able to send text messages to EU numbers, e.g. to Poland, Germany or Spain.
Mateusz Misiak over 1 year ago in RingCentral Phone 0 Future consideration