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Status Under review
Created by Mario Pineda
Created on May 31, 2022

Rename a phone number during a conference meeting when they dial in

Hello Dev,

I hope you are having a great day.

Context: we created a meeting using RingCentral Scheduler in Outlook. As you know, this allows us to send an email containing RC link to the meeting and the dial in phone number with access code. Link works fine and people can also dial in on their phones to join the meeting; however, moderator of the meeting would like to rename the phone numbers to a display name so others attendants in the meeting know who they are listening to but whenever someone joins through their phone, there is no option to rename them and instead we only see their phone number. I hope my explanation is clear enough.

Thank you.