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Status Under review
Categories RingCentral Phone
Created by EG Care
Created on Jun 1, 2022

Seamlessly go from one Ext to another

Hello


A requested feature would be to seamlessly go from one extension to another on the phone app as an admin user. As an owner, I do not carry my laptop around, I carry my phone. Admin/owners should have rights on the phone app to view all extensions with ease rather than sign in and out, an option to transfer from each extension with ease.

  • Admin
    Jennifer Del Rosario
    Reply
    |
    Jun 1, 2022

    Apologies for my mistake. I am under the impression that you want to transfer calls right from your phone app. I will change the status to under review. Thank you.

  • EG Care
    Reply
    |
    Jun 1, 2022

    Hello,

    This feature is available on the phone app?

  • Admin
    Jennifer Del Rosario
    Reply
    |
    Jun 1, 2022

    Hi there, this feature is now available in our app. You can also check this link to know more https://www.ringcentral.com/us/en/blog/level-up-your-hybrid-work-game/. You can also tap your profile pic and the "Forward all calls" is available.

    Thank you!