Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.
Status Under review
Created by Atos Support
Created on Jun 6, 2022

Call queue call notifications, while busy

The suggestion is to add an option, which allow call queue calls to be notified, even if the user is busy.

We have the following example, provided by one of our customers:

While on a call with their colleagues, the emplyees are missing external calls, which are more important to them.