RELATED IDEAS
Forward Call Queue to another Call Queue
Only option right now is to forward to a user from what I can tell.
| Product Line | RingCentral Phone |
Only option right now is to forward to a user from what I can tell.
| Product Line | RingCentral Phone |
Hello, please review this article for instructions on how to forward call queue: https://support.ringcentral.com/article/10518-call-queue-set-up-call-handling-member-availability-hold-times.html
Hey there!
We can use an overflow set up for this.
Please go to https://support.ringcentral.com/?language=en_US and look for "RingCentral Overflow Call Queue Feature Overview"
Thank you!