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Status Under review
Categories RingCentral Phone
Created by Heather Franklin-Tupper
Created on Jun 13, 2022

Identify that a Call Has Been Forwarded to Recipient

Let's say I go on vacation and forward all my calls to Deana. When someone calls my line and the call forwards to Deana it should have an identifier similar to queue calls - FRWD FRM Heather Franklin-Tupper or something to that effect. That way Deana knows the person originally called for me but they got forwarded to her.