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Status Under review
Categories Hardware
Created by Fraz Hamid
Created on Jun 15, 2022

Add VoCoVo Support: Log Outbound Calls for VoCoVo Devices


This request is being logged in relation to Case #15473439.

We have discovered that user extensions that are assigned and used by a 3rd party telephony device VoCoVo are not showing any outbound calls in the call logs or RC analytics.

We have been advised that this is because VoCoVo is not officially supported by RingCentral.

Please can you support this and specifically address the issue above?