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Status Under review
Categories RingCentral Phone
Created by Johnny Xiong
Created on Jun 16, 2022

Ability to answer more than 1 call from a call queue.

Would be nice to have the ability to answer more than 1 call when some calls into a call queue. We have a store that gets a lot of calls and the ability to place a call on a brief hold to answer another would be a great feature.

  • Allison Holzapfel
    Oct 14, 2022

    Agree, we have a medical practice that can be very busy during clinic and if someone needs to help answer phones, it takes away from clinical practice.