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Status Under review
Created by Sayed Kazemi
Created on Jun 16, 2022

Ability to turn off the ringer sound of the RingCentral extension in Google Chrome

We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring sound when there are incoming phones. we would like to have an option to turn this ringer sound off.

  • Chris Worrall
    Nov 7, 2022

    If we can't change it - at least let us turn it off. It's deafening when using a headset, and unnecessary in 2022!

  • Igor Zaianchkivskyi
    Jun 16, 2022

    weird this option doesn't exit yet

  • Bryan Schmerling
    Jun 16, 2022

    Yes this would be a very useful feature.