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We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring sound when there are incoming phones. we would like to have an option to turn this ringer sound off.
I totally agree! I cannot use the extension until they give us an option to change the ringtone. It blares my ears out in my headset!
If we can't change it - at least let us turn it off. It's deafening when using a headset, and unnecessary in 2022!
weird this option doesn't exit yet
Yes this would be a very useful feature.