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Status Under review
Categories RingCentral Phone
Created by Jill Kianka
Created on Jun 17, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CUSTCOM-I-2749 Ability to **respond** to short code SMS messages..

Add outbound short codes to SMS Merged

Please add the ability to send outbound SMS messages to the six digit text short codes many companies use. For example, we are erroneously receiving monthly SMS bill payment reminders from Xfinity, but we cannot send the "STOP" reply message back because RingCentral currently auto-appends the default area code to the SMS 6 digit short code - Thus, creating an invalid 9 digit phone # that results in a FAILED SMS message send.

Thank you.