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Status Future consideration
Categories RingCentral Phone
Created by Guest
Created on Nov 25, 2020

Global Company Address Book (External Users)

We have common vendors that everyone should have on their phone. Everyone would have to add these as contacts manual (even if its in a bulk upload). It would be nice if there was a way to give this power to an admin and have a 'global' address book that someone load on behalf for a select user group.

Product Line RingCentral Phone
  • Nathan Ramsden-Lock
    Apr 15, 2021

    Don't hold your breath - this has been asked for multiple times of the last 6 years and they still haven't delivered it. with the old RC phone app you could at least integrate with a public folder in outlook - but they have left this facility out of the new app :-(

  • RC User
    Jan 13, 2021

    Very shocked this isnt part of the feature set as most phone systems have a central or global area to put key suppliers or customers in that you change in one place. Is there another way such as linking everyone to a centrally managed system and sync from there ? Is this what other customers do as I spoke to support who just said its not possible just now.