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We have common vendors that everyone should have on their phone. Everyone would have to add these as contacts manual (even if its in a bulk upload). It would be nice if there was a way to give this power to an admin and have a 'global' address book that someone load on behalf for a select user group.
Product Line | RingCentral Phone |
As others have stated, it's confusing why this wasn't a feature that was built into the program from the beginning...Devs can this please be added to the software?
Don't hold your breath - this has been asked for multiple times of the last 6 years and they still haven't delivered it. with the old RC phone app you could at least integrate with a public folder in outlook - but they have left this facility out of the new app :-(
Very shocked this isnt part of the feature set as most phone systems have a central or global area to put key suppliers or customers in that you change in one place. Is there another way such as linking everyone to a centrally managed system and sync from there ? Is this what other customers do as I spoke to support who just said its not possible just now.