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Status Under review
Categories RingCentral Phone
Created by Boe Trumbull
Created on Jun 28, 2022

Manually Activate open mode

In the older days, phone systems would have a hot button programmed on the desk phone that you could touch that would either put your phone system into "closed" mode or "wake up" "open" mode. This manual bypass would allow you to activate normal operations without having to go in and program special hours, for those occasional holidays or special days you open outside of normal schedules. Though your online portal is nice, it is not something general staff have access too. So, it would be awesome if on the phone, there was a speed dial button or function under the home screen you could touch, and it would "wake up" the system when it is closed. And you could press it again to put system back asleep or "closed" mode. The system would otherwise follow the rules set up in the admin portal. This would make life for users like us to operate.

  • EL Front Desk 1
    Apr 13, 2023

    Yes please bring back this button so then we don't have to program holidays etc.... we can hit the open or close button. I have 5 different locations So adding all the holidays and hours is a pain.