Skip to Main Content
Status Under review
Created by James Marshall SA
Created on Jun 30, 2022

Fix your support phone-in IVR

Fix your support phone-in IVR.

For months now it would never accept my PIN and I would have to wait for it to timeout to bypass to a live agent.

Now it asks me if I want to "chat", goes silent, and just completely dead ends me. There is no PIN request and no bypass.

I literally cannot call into support at all right now.