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Status Under review
Created by Peter Z.
Created on Jun 30, 2022

Ring Central MVP Silent Uninstall for user-installed .exe?

Issue:

Please provide an automated "silent" way to uninstall the user-installed version of the Ring Central MVP application for Windows desktop.

Workarounds:

  1. I am able to manually uninstall it when logged in as the user from either the Control Panel or by clicking the "Uninstall RingCentral.exe" file from this directory:

    C:\Users\******\AppData\Local\Programs\RingCentral

    However that is not a solution for large numbers of computers.

  2. Ring Central provides a script that uninstalls all versions of all Ring Central products.
    This is not practical as it removes other software like Ring Central Phone and Ring Central Outlook plugins as well.
    https://support.ringcentral.com/app/admin/desktop-web/powershell-scripts-uninstall-ringcentral-mvp-apps-classic-windows-system.html

Additional Information:

  1. I am able to silently uninstall the .msi version. This request is only for the .exe user-installed version.

  2. Ring Central developers were able to accomplish this in an uninstaller for the old Ring Central Meetings software, that was retired last year.

    When Ring Central Meetings was removed by the MSI uninstaller, that uninstaller also removed the user-installed version of Ring Central meetings.

    Please provide an uninstaller like that for Ring Central MVP