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Status Under review
Created by Daniel Neuhoff
Created on Jul 5, 2022

Performance Reports - additional filter for office hours

While the performance reports include the option to filter for day/week/month along with a specified timeframe per day, there is no option to filter for specific hours and timeframes over a longer period, e.g. I want to have a report for a full week or month only considering those calls that were active during office/business hours.

  • Amanda Mulligan
    Oct 3, 2022

    Would also love an option to "Lock" these office hours, so I can search day by day without hours changing.