RELATED IDEAS
Ability to control customer screen
During a discovery video call, being able to request control of the customer's PC will expedite product identification and allow us to direct them to additional products.
During a discovery video call, being able to request control of the customer's PC will expedite product identification and allow us to direct them to additional products.
Hey, Michael - this feature does exist. You can learn more here:
https://support.ringcentral.com/video/in-meeting-controls/requesting-approving-remote-desktop-control.html