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Status Under review
Categories RingCentral Phone
Created by Alex Cochrane
Created on Jul 13, 2022

Calls coming into the HUD should have some type of alert or chime

when in the Call Queue Pick up HUD there needs to be an alert notifying you that another person is calling in if you are taking calls for several offices.

The notification on the screen now is to small and often missed and there is no alert or sound that another call is coming into the pick up. A sound alert would help decrease missed calls overall.