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Status Implemented
Categories RingCentral Video
Created by Cheryl Karamihas
Created on Dec 1, 2020

Allow Transcription of Meeting

Would like to request RC Meeting ability to transcribe a meeting into text. Since voicemails can transcribe into text, it seems as though RC has the technology to do so. This would be very handy for recorded meetings where we want to keep detailed notes and be able to scan to the relevant information.

Product Line RingCentral Video & Meetings
  • Admin
    Jennifer Del Rosario
    Dec 21, 2021

    Hi all!

    This is now available in our RingCentral Video. Check this link to know more https://support.ringcentral.com/video/in-meeting-controls/using-live-transcription-feature-ringcentral-video-desktop-app.html. Thank you!

  • Guest
    Jun 30, 2021

    Zoom already implemented this feature. since RC is supported by zoom does it mean they can simply transfer the technology over to RC?

  • Admin
    Becky Hensley
    Apr 20, 2021

    Natalie,
    This is an idea explicitly for Meetings, but you can add your vote to this idea:
    https://ideas.ringcentral.com/ideas/ENTCOM-I-180

  • Natalie Crown
    Apr 20, 2021

    and to transcribe phone calls!

  • Andrew Legrand
    Feb 12, 2021

    This seems so close, I couldn't imagine it's not possible. I can record meetings, but there's no easy way to export that recorded meeting to a third-party transcription app, such as Otter or one of the many others available.

  • Dan Mason
    Feb 8, 2021

    Hi Becky,

    We have the ringcentral office solution including videoconferencing. I have been told twice today that this option is not available on ringcentral. Please let me know where it is.

  • Admin
    Becky Hensley
    Feb 8, 2021

    Dan, this feature exists in RingCentral Video. We would encourage you to speak with your account manager about switching over. Please feel free to reach out to us with questions!
    Just did some poking around and you're right. Looks like this feature is on the roadmap for RingCentral Video - sorry for the confusion.

  • Dan Mason
    Feb 8, 2021

    This is fundamental for a modern system. Zoom provides the functionality and so it can't be hard to integrate with ringcentral, as it uses Zoom

15 MERGED

Transcriptions

Merged
The ability to have meetings transcribe themselves much like the telephone messages do. When we had Zoom it allowed us to do this when we recorded to the cloud so I know that it is possible.
Guest almost 2 years ago in RingCentral Meetings & Webinar 1 Implemented