Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Allow Transcription of Meeting

Would like to request RC Meeting ability to transcribe a meeting into text. Since voicemails can transcribe into text, it seems as though RC has the technology to do so. This would be very handy for recorded meetings where we want to keep detailed notes and be able to scan to the relevant information.

  • Cheryl Karamihas
  • Dec 1 2020
  • Implemented
Product Line RingCentral Video & Meetings
  • Admin
    Jennifer Del Rosario commented
    21 Dec, 2021 09:58pm

    Hi all!

    This is now available in our RingCentral Video. Check this link to know more Thank you!

  • Guest commented
    30 Jun, 2021 04:58pm

    Zoom already implemented this feature. since RC is supported by zoom does it mean they can simply transfer the technology over to RC?

  • Admin
    Becky Hensley commented
    20 Apr, 2021 05:04pm

    This is an idea explicitly for Meetings, but you can add your vote to this idea:

  • Natalie Crown commented
    20 Apr, 2021 04:43pm

    and to transcribe phone calls!

  • Andrew Legrand commented
    12 Feb, 2021 08:24pm

    This seems so close, I couldn't imagine it's not possible. I can record meetings, but there's no easy way to export that recorded meeting to a third-party transcription app, such as Otter or one of the many others available.

  • Dan Mason commented
    8 Feb, 2021 04:42pm

    Hi Becky,

    We have the ringcentral office solution including videoconferencing. I have been told twice today that this option is not available on ringcentral. Please let me know where it is.

  • Admin
    Becky Hensley commented
    8 Feb, 2021 04:37pm

    Dan, this feature exists in RingCentral Video. We would encourage you to speak with your account manager about switching over. Please feel free to reach out to us with questions!
    Just did some poking around and you're right. Looks like this feature is on the roadmap for RingCentral Video - sorry for the confusion.

  • Dan Mason commented
    8 Feb, 2021 12:08pm

    This is fundamental for a modern system. Zoom provides the functionality and so it can't be hard to integrate with ringcentral, as it uses Zoom