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Status Implemented
Created by Jonathan M Farley
Created on Dec 1, 2020
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit API-I-6 Hide Contacts from RingCentral Contacts List.

Hide User listing in directory Merged

Currently, all configured extensions are published in the RingCentral Office Directory. Enable administrator the option to choose whether or not a telephone extension is published in the RingCentral Office directory

Product Line RingCentral App
  • Kenneth Richardson
    Aug 26, 2021

    +1 for this feature.

  • Richard Wedgwood
    Jul 1, 2021

    Great idea!

  • Guest
    May 12, 2021

    This is something that we really need to have available for our IT group. We have an off hours IVR setup for our users when we do not have Helpdesk coverage. We do not want to have the queue names visible for users to find and begin bypassing Helpdesk when they are available.

    May 3, 2021

    Agree this is necessary to hide some VIP numbers/extension in the directory

  • Kyle Workman
    Mar 10, 2021

    This! Would be good to hide CEO/CFO number in the directory so you need to know their extensions to call them

  • Guest
    Dec 14, 2020

    Please add this as a new feature/option. We do require the ability to hide users from the corporate directory/RingCentral Office directory.


Ability to hide a user from the company directory

We would like to be able to hide a user from showing up in the directory when others search within the desktop/mobile app, as well as dial by name. For example, we have a user who is only licensed for meetings, but since a number is still required...
Guest over 1 year ago in RingCentral Web/Desktop App 2 Implemented