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Status Under review
Created by Shawn Cook
Created on Jul 27, 2022

Show all Office 365 global address book addresses in the ACO, not just mailboxes

The Microsoft/Office 365 global address book consists of "mailboxes" (@domain) addresses and external address "contacts" (vendors, friends, etc...). Only the mailboxes show up in the ACO desktop and web app. For some reason the ACO isn't able to connect to the "contacts" in the GAL. Personal addresses created on a user by user level show up but not the "contacts" that are shared throughout the company in the GAL.