Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Voicemail Messages Retention Period

RingCentral Office voicemail recordings are retained indefinitely until deleted by the end user by one of three methods; RingCentral Service Portal, Google Chrome Extension, or by manually dialing into the voicemail box and deleting the message. Allow from a system administrator level the ability to set a new/old message retention period.

  • Jonathan Farley
  • Dec 1 2020
Product Line RingCentral Admin Portal
  • Attach files
  • Jenn - Community Moderator commented
    14 May 04:56pm

    Hello Jonathan,

    We do have data retention for the voicemail. Once the voicemail reached 200 messages, it will delete the old messages.

    That would be the first message, first-out basis. Click this link to know more https://support.ringcentral.com/article/2178.html.


    Thank you!