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Status Under review
Created by Admin Basit Ghafoor
Created on Aug 1, 2022

Centralised Contact List OR Telephone Directory that can be shared with all-users of the company

I understand that you can add or import contact to the "Personal" contact list, but these contacts are only available to 1x user.

I want a Centralised contact-list or Telephone Directory that can be shared with all-users of my company. This is the most important thing in a compnay that user's have access to contact-lists/telephne numbers those can be shared accross the compnay/users.

I stronlgy recommend to introduce this feature. It is a basic feature provided in other telephone systems.

  • Brad Fanshier
    Jan 10, 2023

    The lack of this feature may force us to switch to another platform. Completely unacceptable.

  • Howard Scott
    Aug 2, 2022

    This is another critical feature and it is very surprising that RingCentral does not already have this. There are suggestions on other blogs about this same topic to set up contacts in one user, then to export/import them to other users but this is useless as you then do not have one central list of company contacts that can be updated and added to over time.