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Status Under review
Categories RingCentral Phone
Created by Corentin LAUNAY
Created on Aug 5, 2022

[Call Queue] More Roles with Granularity

Would be great to get more roles on giving access to Call Queues options.

Actually, only 3 (Messages / Full Access / Member management).

Call History is only available for the Full Access role, giving also Configuration access.

A new role, for "Messages + CQ Call Logs" might be interesting. This would secure the CQ of any change.