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Status Under review
Categories RingCentral Phone
Created by Kiley Loveall
Created on Aug 9, 2022

Show Presence as Not Available once call is initiated instead of waiting for call to connect

At the moment, if a user picks up their phone to dial a call, either from the desktop application or desk phone, they still show as available until that call connects. It would be most helpful if they showed as Not Available once the call was initiated, so there was not this in-between time from moment of dialing number until all is connected before they show as Not Available.